SeatMax turns scattered airport arrivals into coordinated shared rides. Here's every step, from creating an event to the moment everyone's in a car.
Each Rider gets a unique invite link. No app download — they can access their event details anytime, change their flights, and more, all without installing anything.
After accepting, Riders can update their own flight details. SeatMax validates flight numbers against real airline data, so it's practically impossible to enter bad information. If a Rider changes their flight, grouping updates automatically.
SeatMax handles both directions. Set incoming dates (airport to venue) and outgoing dates (venue to airport) independently. Travelers can opt into one or both legs.
SeatMax pulls real-time flight data — the same data airlines and airports use. Arrival times, gate changes, delays, and cancellations are tracked automatically.
When a flight is delayed, SeatMax doesn't just update the ETA — it quietly reshuffles the affected groups so the curb still works. No Planner intervention required.
All major USA and Canada airports supported.
SeatMax decides who should share a ride and who shouldn't — based on when they land, where they land, and how long anyone should reasonably wait. You see the result: the fewest cars, every seat used.
SeatMax fills bigger vehicles first, then smaller ones. Solo rides happen only when there's truly no one else to share with.
SeatMax uses real Uber prices for each airport-to-destination route. No estimates or averages — the baseline and grouped costs reflect actual market rates for that city, that route, that time of day.
Every vehicle has one designated Captain — the person who confirms when the group is ready and gets the Uber link. SeatMax picks them automatically based on who's best positioned at the curb.
If the Captain's flight is delayed or cancelled, SeatMax quietly shifts the role to someone else in the group. The new Captain gets a heads-up. The Planner doesn't have to do anything.
Planners can let Riders opt out of being Captain when they accept their invite. Eligible Captains are pulled from whoever's left — and someone always gets the role.
When the group is together, the Captain gets a single SMS. One tap to confirm — that's the whole interaction.
After the ride, the Captain forwards the Uber receipt to SeatMax. We match it to the right ride and attach it to your invoice — so finance sees actuals, not estimates. Optional add-on; included free on Enterprise.
SeatMax tracks each Rider's luggage status. Carry-on travelers are ready immediately. Checked-bag travelers are marked as waiting until they confirm collection. The ride only dispatches when everyone in the group is ready.
When all group members are accounted for, the Ride Captain receives an SMS prompt. One tap to confirm 'everyone is here' — the destination is pre-filled based on the event venue, and SeatMax dispatches the Uber automatically.
When the Captain confirms, the right car shows up at the right curb. Pickup and dropoff are already set — no one has to open the Uber app or type an address.
Planners watch it all unfold in real time. The simulation dashboard shows which flights have landed, who's at baggage claim, which rides are dispatched, and running cost savings — updated live as the day progresses.
Connect your workspace with one click. SeatMax DMs each Rider with their vehicle assignment, Captain name, co-riders, and pickup zone. Slash commands let Riders check their ride and Planners view stats — all without leaving Slack.
Riders get an SMS when their ride is finalized — vehicle number, Captain contact, and pickup instructions. Captains get a confirmation prompt when all members have arrived.
Every Rider has a personal dashboard showing their events, ride assignments, Captain, co-riders, and pickup details. Accessible via magic link — no password needed. Riders can update their own flight info at any time.
SeatMax pulls real-time Uber API estimates for every airport-to-venue route. You can see and verify every estimate before the event. We compare what individual rides would have cost against the grouped rides — real numbers in your post-event report.
SeatMax takes 25% of verified savings (22% for 51+ Riders). Minimum $149 per event. If the grouped rides don't cost less than individual rides, you owe nothing.
After your event, you get a full report: every vehicle, every route, baseline vs. actual cost, savings per group, and the total. Share it with finance, use it to justify the next event.
Receipts get collected automatically after each ride. Your invoice shows the verified actual fares alongside our estimates, and the post-event PDF includes the originals as exhibits. Finance gets a complete audit trail — no chasing.
View example report (PDF)Before the event, Planners can run a full simulation of the day — watching flights land, bags clear, and rides dispatch in accelerated time. Test different configurations, see projected savings, and build confidence before the real day arrives.
The details
Ground transport coordination isn't just grouping people by time. It's dozens of edge cases that compound. SeatMax handles all of them.
Every action logged: who did what, when, and to whom. Names and details captured at write time so records survive even if a traveler is removed later. When a Rider calls asking 'what happened to my ride?' — you'll know in seconds.
Invite colleagues to your organization via email. New Planners accept a secure invite link and join your team — no manual setup. The audit trail captures every change.
Auto-detected at signup, editable anytime. Riders see the event destination timezone alongside their own. Every timestamp displays in the viewer's chosen zone — no mental math.
SeatMax pings each Rider before their flight to confirm they still need a ride. Anyone who declines is removed and the groups restructure automatically. No empty seats, no no-shows.
Watch event day unfold in real time: flights landing, Captains confirming, Ubers en route, and running savings updated as rides dispatch. Planners stop checking — they just watch.
Mark any event as a test event. It stays off real billing and doesn't roll up into customer-facing analytics — practice every edge case without contaminating your real numbers.