Receipt Reconciliation: Prove Your Savings with Real Numbers

After your event, SeatMax automatically collects Uber/Lyft receipts from your Ride Captains. Each captain gets a text with a unique email address — they just forward their Uber or Lyft receipt email to that address. Our AI reads the receipt, extracts the actual fare, and shows you real savings vs. estimates on your invoice. No manual data entry. No spreadsheets. One forward, done.

Your CFO doesn't want projections. They want proof. SeatMax's standard estimates are intentionally conservative — $24 for UberX, $38 for UberXL. In most major markets, actual ride-hail fares are significantly higher. Receipt reconciliation turns "we think we saved you $X" into "we provably saved you $X — here are the receipts." Organizations typically discover their actual savings are 20–40% more than originally quoted.

Go to your event settings and toggle "Verify ride costs via receipts." For Pro accounts, this adds $1/Rider to your invoice — a small cost that pays for itself many times over when you can show finance verified savings. Enterprise accounts get this included at no extra charge.

Use the "Receipt follow-up intensity" dropdown (0–5) to control how persistently SeatMax follows up with Ride Captains. The default (level 2) sends two friendly reminders. For large events where every receipt counts, turn it up. For informal events, turn it down or off. Ride Captains are never penalized for not submitting — we just fall back to estimated costs.

After their ride completes, Ride Captains get a friendly text with a unique email address. They find their Uber or Lyft receipt email and forward it to that address — we'll handle the rest. If the email can't be parsed, they get a helpful message and can try again. No one gets locked out or penalized for a mistake.

Your invoice shows estimated vs. actual cost per ride group, with a receipt status indicator (Verified, Estimated, or Missing). A summary section shows total verified savings across all groups. Download the full PDF report with the original receipt emails attached as appendices — perfect for expense reports, board presentations, or proving ROI to leadership.

See what a real report looks like: [Download example report (PDF)](/guides/SeatMax-Receipt-Report-Example.pdf) — a 99-rider Sales Kickoff with 26 ride groups, 8 verified receipts, and $1,268 in net savings.