How to Monitor Rides in Real Time with the Live Dashboard

On event day, you need answers fast. Has Sarah's flight landed? Did Vehicle #3 get dispatched? Is anyone still at baggage claim?

The Live Dashboard puts everything on one screen — a real-time flight board, ride status cards, and an activity timeline that updates automatically. No refreshing, no switching tabs, no texting Riders to ask where they are.

The top of the dashboard shows every traveler's flight in a compact board view. Each row shows the Rider name, airline, flight number, status, and ETA.

Flights are color-coded by status:

• Green — On time or landed
• Amber — Delayed (with updated ETA)
• Red — Cancelled or diverted

The board updates automatically as new flight data comes in. You can see at a glance how many flights have landed, how many are in the air, and how many are delayed — without opening a single airline app.

Below the flight board, each vehicle assignment appears as a card showing:

• Group members — Who's in the vehicle, with their flight status
• Ride Captain — Highlighted with a badge
• Status — Waiting for flights, ready to dispatch, dispatched, or completed
• Pickup zone — Terminal and curb location

Cards update in real time. When a flight lands, the card reflects it. When the Captain confirms everyone's present, the card turns green. You can watch the entire event unfold without making a single phone call.

Sometimes automation isn't enough. A Rider's phone died. A Captain went to the wrong terminal. The Live Dashboard lets Planners intervene directly:

• Reassign a Captain — Tap any group member to make them the new Captain
• Move a Rider — Drag a Rider from one vehicle to another if circumstances change
• Mark as dispatched — Manually confirm a ride was dispatched if the SMS flow was bypassed

Every override is logged in the audit trail. The dashboard is designed for the 95% case where everything runs itself — and the 5% where the Planner needs to step in.

The right side of the dashboard shows a chronological feed of everything happening:

• Flight landed: "Sarah M. — UA 1247 landed at 11:42 AM (Terminal B)"
• Captain confirmed: "Vehicle #3 — Captain James K. confirmed all riders present"
• Ride dispatched: "Vehicle #3 — Uber dispatched from Terminal B"
• Regrouping: "Mike R. moved from Vehicle #2 to Vehicle #5 (flight delayed 40 min)"

The timeline auto-polls so you never need to refresh. It's a complete, live record of your event's ground transport — useful during the event for awareness, and after the event for review.